What are essentially the most and least dependable auto manufacturers?

What are essentially the most and least dependable auto manufacturers?

We crunch the numbers to see what J.D. Energy and Client Experiences need to say

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Greater than horsepower or dealing with, customers within the mainstream automobile segments are on the lookout for reliability above all. However how have you learnt which of them are greatest?

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Many automotive patrons take a look at reliability surveys, primarily these from J.D. Energy and Client Experiences (CR), in addition to retained worth awards from firms akin to Vincentric’s Finest Worth in Canada. We’ll see which manufacturers constantly experience the higher edges of the dimensions, in addition to those who fall under the common.

J.D. Energy’s Dependability Research covers three-year-old autos, so the 2022 record is for model-year 2019. It surveys homeowners for points, reported as issues per 100 autos (PP100). The decrease the quantity, the higher the score. Total PP100 was increased this yr — the trade common is 192 PP100; it was 121 in 2021 — and whereas a particular cause wasn’t cited, J.D. Energy stories that infotainment techniques rack up the very best proportion of complaints, and automakers are at all times stuffing extra into them.

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CR road-tests autos and combines these scores with security rankings, proprietor satisfaction surveys, and predicted reliability to provide you with a quantity on a 100-point score. It’s for the model or automobile total, relatively than a particular mannequin yr. Vincentric measures a automobile’s anticipated price of possession in opposition to the phase common and awards those anticipated to price the least to personal. Amongst all, some low-volume manufacturers could also be lacking as a result of not sufficient responses have been tallied for them.

Gathering info from these sources, listed here are a few of the highest and lowest manufacturers for reliability. Keep in mind that, as talked about, the J.D. Energy mannequin awards are for 2019 autos.

The Most Dependable

Lexus GX
Lexus GX Photograph by Lexus


Lexus took the highest spot in CR’s model survey with a rating of 76/100, up from second final yr. The Lexus GX took the highest spot on CR’s 10 Most Dependable Vehicles with an ideal 100-point rating. Lexus had been J.D. Energy’s high model in 2021, however slid to sixth place this yr with 159 PP100. For particular person fashions at J.D. Energy, Lexus took first place for the NX and RX, and second for the ES. It additionally took first within the Small Premium SUV phase for the UX, however Client Experiences solely rated it “Common.”

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Within the Vincentric Finest Worth awards, Lexus received for Luxurious SUV Model, and mannequin awards for the ES Hybrid, LS Hybrid, NX Hybrid, and RX Hybrid. CR provides its “Really helpful” score to the 2022 ES, GX, IS, RX and RX L, and UX.

Within the 2022 CR survey, Toyota took third place, down from second in 2021. J.D. Energy put it fifth with 158 PP100. It took first-place J.D. Energy phase awards for the Tundra and Corolla, and a pair ofnd and threerd spots for the 4Runner, Sienna, Tacoma and C-HR. CR’s 10 Most Dependable record consists of the Prius Prime (93), Prius (91) and Highlander (86), whereas 13 of Toyota’s 2022 fashions are “Really helpful.” At Vincentric, Toyota took the SUV & Van Model trophy, and particular person mannequin awards for the Corolla Hybrid, Highlander Hybrid, Sienna and Tundra.

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Evaluate three of essentially the most dependable three-row SUVs: Toyota Highlander vs Mazda CX-9 vs Kia Telluride

Kia Sorento
Kia Sorento Photograph by Kia


The three Korean manufacturers — marketed as rivals however made by the identical father or mother firm — dominated the J.D. Energy survey. Kia was first (145 PP100), Hyundai third (148), and Genesis fourth (155). In 2021, they have been third, seventh, and eighth respectively.

Kia took a first-place award for its Sorento, and a pair ofnd and threerd spots for the Sportage, Soul, and Optima. CR named the Niro EV second on its 10 Most Dependable record at 95/100, however Kia total was 19th on the model reliability survey, down three spots from 2021. CR provides the “Really helpful” badge to the 2022 Carnival, K5, Niro, Niro EV, Sportage, Stinger, and Telluride, however the Seltos, Sorento, Forte, and Rio get low rankings. Even so, Vincentric named the Rio its best-value subcompact, whereas the Niro was the best-value subcompact SUV.

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Hyundai ranked 11th on CR’s model reliability survey, down 4 locations from 2021. It took J.D. Energy first-place awards for the Santa Fe and Sonata, and thirds for the Tucson, Elantra, and Veloster; and a Vincentric award for the Sonata Hybrid.

We’re nonetheless placing Genesis on this aspect of our record for its J.D. Energy score, however we notice that no fashions took that firm’s particular person awards. CR was a lot much less enthusiastic, scoring Genesis 25th out of 28 manufacturers with a score of 30/100. On its particular person mannequin rankings, CR charges solely the G70 as “Really helpful,” and the GV80 will get a “Worse” rating for predicted reliability.

Buick Envision
Buick Envision


Home producers haven’t traditionally finished properly on third-party “best-of” lists, however Buick was second on J.D. Energy’s record with 147 PP100, up from fifth place in 2021. It additionally took fifth place on CR’s record with a rating of 66, one down from final yr’s record and the one home among the many high ten spots.

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Amongst J.D. Energy’s mannequin awards, Buick took firsts for its Envision and Encore, and a second for the LaCrosse. Of the 4 fashions Buick presents, the 2022 Encore, Encore GX, and Envision acquired CR’s “Really helpful” badge.

Different Notables

Mazda was in second place on CR’s record, down from first in 2021; however twelfth spot on J.D. Energy’s record, two up from its 2021 score. It additionally took a J.D. Energy mannequin award for the MX-5. Vincentric gave it the Finest Worth for passenger automotive model and its MX-5 took Sports activities Automotive. CR put the MX-5 and CX-9 on its 10 Most Dependable Vehicles record.

For the second consecutive yr, and the third time up to now 4 years, the Porsche 911 was J.D. Energy’s Most Reliable Mannequin. Porsche was second on J.D. Energy’s total model record in 2021 however dropped to seventh place in 2022. The model took 13th place on CR’s model survey, down two spots from 2021, and the 2022 718 Boxster, Cayenne, Macan, and Taycan — however not the 911 — are “Really helpful.”

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The Least Dependable

Range Rover Velar
Vary Rover Velar Photograph by Land Rover

Land Rover

You need to return to the 2019 J.D. Energy survey to seek out the final time Land Rover wasn’t on the backside of the record (it was second-last that yr). In 2022 it had 284 PP100 — however whereas that’s up from 244 within the 2021 survey, all people went up dramatically this yr, and Land Rover’s was among the many smallest of the will increase. CR doesn’t fee Land Rover’s fashions, both individually or as a model, and unsurprisingly, none have been on the Vincentric Finest Worth record.

2022 Ram 1500 Rebel G/T
2022 Ram 1500 Insurgent G/T Photograph by Derek McNaughton


Ram was ranked second-last out of 32 manufacturers by J.D. Energy with 266 PP100. That’s a substantial slide — it was 16th in 2021, two under the trade common at 122 PP100. None of its vehicles took mannequin awards, the place Chevrolet, Ford, Nissan, and Toyota prevailed. CR put it 21st on the 2022 record, down twelve locations from 2021, and offers its “Really helpful” badge to solely the 2022 Ram 1500. Vincentric’s pickup awards have been cut up between Ford and Chevrolet.

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Volvo XC90
Volvo XC90 Photograph by Volvo


Volvo was third from the underside in J.D. Energy’s record with 256 PP100, whereas in 2021 it was seven spots above final place. CR put it 20th on its record, down one spot from 2021, and its XC90 made the ten Least Dependable Checklist with a rating of 17/100. However CR does give its “Really helpful” standing to the 2022 XC40 and XC60.

Evaluate two of the least dependable luxurious SUVs: Volvo XC90 vs Land Rover Vary Rover

Different Notables

There have been some conflicts between the 2 model stories. CR put Lincoln on the very backside of 28 manufacturers, one step under Tesla, and doesn’t give “Really helpful” to any Lincoln fashions. However J.D. Energy (which doesn’t fee Tesla) put Lincoln 13th on its record — at 180 PP100 and 5 spots above the trade common — and gave the MKZ a high prize and the MKC a second-place spot.

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Jeep is third from the underside with CR, and with no “Really helpful” fashions; however it was one slot under the trade common at J.D. Energy, forward of Nissan however under Mercedes-Benz. Honda was sixth with CR however 23rd with J.D. Energy, up 4 locations from 2021; Subaru ranked seventh with CR (with the Crosstrek on the ten Most Dependable record, however the Ascent on the ten Least Dependable record) however 22nd as a model with J.D. Energy. Ford ranked 18th with CR, up 5 locations, whereas it was 16th with J.D. Energy. CR gave “Really helpful” standing to 4 2022 fashions (Bronco Sport, Edge, Expedition, and Maverick), however put the Mustang and Explorer on its 10 Least Dependable record. J.D. Energy gave a second-place nod to the Ranger, and third-place to the F-150 and Flex; whereas Vincentric gave Finest Worth awards to the Escape Hybrid, Expedition, and Maverick Hybrid.


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